At Shop Pelle Pelle, we aim to provide a straightforward and secure payment process to enhance your shopping experience. This Billing Terms and Conditions policy outlines our payment methods, procedures, and related information.
Accepted Payment Methods
We accept payments via:
• Credit Cards
• Debit Cards
How to Make a Payment
To ensure a smooth payment process, follow these steps:
- Choose your desired product and click Add to Cart.
- Enter the required information during checkout.
- Provide your credit or debit card details, including the card number, expiry date, and CVC (Card Verification Code).
- Complete the checkout process to finalize your payment.
Payment Methods We Do Not Accept
We do not support:
• E-cheque payments
• Cash on Delivery (COD)
Payment Security
Your payment is fully secure with us. As outlined in our Privacy Policy, we do not store sensitive payment information. Once your transaction is complete, all sensitive data is promptly deleted. For any concerns, please reach out to us at sales@shoppellepelle.com.
When Are You Charged?
You will be charged at the time of checkout when you finalize your order.
Handling Duplicate Charges
In rare cases, duplicate charges may occur due to technical issues with the payment processor or unstable internet connections. If this happens:
• Refunds for duplicate charges will be processed within 2–5 business days.
• Contact our customer service team at sales@shoppellepelle.com with details of the issue.
• You may also reach out to your bank for additional support.
Order Confirmation
Once your order is successfully placed, you will receive a confirmation email from Shop Pelle Pelle.
Contact Us
For any billing-related questions or assistance, please contact our customer support team at sales@shoppellepelle.com. We’re here to help ensure a seamless shopping experience.