At Shop Pelle Pelle, your privacy is our priority. We are committed to safeguarding your personal information and providing a secure, enjoyable shopping experience. This Privacy Policy outlines how we collect, use, and protect your data. Please read it carefully before shopping with us.
Information We Collect
Browsing Our Website
You can browse our website without providing any personal information. However, to complete a purchase, we require certain details to process and fulfill your order.
Personal Information We Collect
When you place an order, we collect your full name, email address, shipping address, phone number, payment details (e.g., credit or debit card information)
This information is essential for processing your order, arranging delivery, and offering customer support.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide updates on your order status.
- Ensure secure payment transactions.
We do not sell, rent, or share your personal or financial information with third parties, except as necessary to fulfill your order (e.g., sharing shipping details with couriers).
How We Protect Your Information
We implement robust security measures to protect your data, including:
- Secure Sockets Layer (SSL) encryption for all transactions.
- Secure storage of payment information through trusted payment processors.
- Restricting access to your personal information to authorized personnel only for order fulfillment purposes.
After your order is delivered, we delete your payment details but retain basic information (e.g., name, email, and order history) for record-keeping and customer service purposes.
Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA). Our website is not intended for children under 13, and we do not knowingly collect their information. If we discover that we have collected data from a child under 13, we will promptly delete it.
Cookies
We use cookies small files stored on your device to enhance your shopping experience. Cookies allow us to:
- Save your preferences.
- Provide personalized product recommendations.
- Improve website functionality.
You can disable cookies in your browser settings, but this may affect some features of our website.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our operations. We encourage you to review this page regularly for the latest information.
Secure Transactions
Your transaction details are encrypted to ensure security. We share only the necessary information (e.g., name, address, and phone number) with our courier partners to facilitate delivery. Your financial information is never disclosed to unauthorized parties.
Contact Us
If you have any questions or concerns about your privacy, please reach out to us at:
Email: sales@shoppellepelle.com
Our team is here to assist you.
Thank you for choosing Shop Pelle Pelle. We value your trust and are dedicated to protecting your information while delivering an exceptional shopping experience.